This document contains the full terms and conditions governing the use of the platform FIFA 18. Please read carefully before registering or using any of our services. By registering an account or using the FIFA 18 platform, you are deemed to have read, understood, and agreed to be bound by all terms stated herein.
Our Terms are built on six core principles that protect the rights and interests of our players.
All terms are written in clear, straightforward language that any everyday Malaysian user can understand. No hidden terms, no confusing legal jargon, and no conditions designed to work against players. What you read is what you get.
Your personal information is fully protected in accordance with the latest industry security standards. FIFA 18 does not sell or share your data with third parties for marketing purposes. All data is stored on secure servers with 256-bit SSL encryption.
All policies relating to deposits, withdrawals, and transaction limits are stated clearly. There are no hidden fees for deposits or withdrawals. Malaysian payment methods such as Touch 'n Go eWallet, GrabPay, Boost, DuitNow, and FPX are all accepted.
All bonuses and promotions at FIFA 18 come with wagering requirements that are clearly stated before you accept any offer. Our wagering requirements are designed to be fair and achievable for regular players, not just VIP members.
FIFA 18 adheres to international responsible gambling standards. Deposit limits, session time limits, and account suspension features are available to all members. Player protection is not optional — it is a cornerstone of how we operate.
FIFA 18 reserves the right to update these terms from time to time. Members will be notified of any changes via email and in-platform notifications at least 7 days before the changes take effect. Continued use of the platform constitutes acceptance of the updated terms.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and FIFA 18 ("Platform", "we", "us"), governing your use of the website https://fifa18.best and all services offered therein.
By accessing, browsing, registering an account, making a deposit, or using any service on the platform FIFA 18, you automatically confirm that you have read, fully understood, and agreed to be bound by all Terms set out herein, including our Privacy Policy and all related policies referenced in this document.
FIFA 18 reserves the right to modify, add, or remove any part of these Terms at any time at our sole discretion. Notice of changes will be sent to registered members via their registered email address and/or prominently displayed on the platform at least seven (7) days before the changes take effect.
To register and use the FIFA 18 platform, you must meet all of the following eligibility requirements:
FIFA 18 reserves the right to request age and identity verification at any time. Failure to provide the required documentation within the specified timeframe may result in account suspension or closure.
Each individual is only permitted to register one (1) account on the FIFA 18 platform. Multiple account registrations by the same individual — whether using different names, email addresses, phone numbers, or identity information — are strictly prohibited and constitute a serious breach of these Terms.
During registration, you are required to provide truthful, accurate, and up-to-date information, including:
You are solely responsible for keeping your FIFA 18 account password and login details confidential. FIFA 18 will never ask for your password via email, phone, or any other communication channel.
FIFA 18 reserves the right to request identity verification ("Know Your Customer" / KYC) at any stage. The KYC process may require you to upload a copy of your Malaysian identification card, proof of address, and/or proof of payment method. Withdrawals exceeding certain limits may require KYC to be completed beforehand.
FIFA 18 accepts the following Malaysian payment methods for deposits:
| Payment Methods | Min. Deposit | Processing Time | Fees |
|---|---|---|---|
| Touch 'n Go eWallet | RM10 | Instantly | None |
| GrabPay | RM10 | Instantly | None |
| Boost eWallet | RM10 | Instantly | None |
| ShopeePay | RM10 | Instantly | None |
| DuitNow | RM10 | Instantly | None |
| FPX (Maybank2u, CIMB Clicks, etc.) | RM20 | Instantly | None |
| Direct Bank Transfer | RM50 | 15–60 minutes | None |
All deposits must be made using a payment method registered in the same member's name. FIFA 18 does not accept third-party deposits. Deposits made using a third-party payment method will be returned and may result in account suspension.
All transactions on the FIFA 18 platform are conducted in Malaysian Ringgit (MYR). No other currency is accepted. The deposit amount credited is the exact value transferred after any processing by the payment provider.
Members may submit a withdrawal request at any time, subject to the following conditions:
FIFA 18 is committed to processing withdrawal requests within the timeframes set based on a member's VIP status:
Additional processing time may be required for large jackpot winnings or where additional KYC verification is needed. Withdrawals to bank accounts may take longer depending on your bank's internal processing times.
FIFA 18 reserves the right to request additional identity verification before processing withdrawals that exceed certain limits. Withdrawals will only be processed to the same payment method used for the deposit, or to a Malaysian bank account registered in the same member's name.
All bonuses and promotional offers on the FIFA 18 platform are subject to specific conditions stated in each promotion's terms. These conditions include, but are not limited to, wagering requirements, time limits, eligible games, and maximum bet limits when using a bonus.
Each bonus may only be claimed once unless stated otherwise. Welcome bonuses in particular are exclusive to new members who have never previously held an account with FIFA 18.
Wagering requirement refers to the number of times the bonus amount (and in some cases, the deposit amount) must be wagered before any winnings derived from the bonus can be withdrawn. Example: A RM100 bonus with a 20x wagering requirement means you must place total bets of RM2,000 before winnings can be withdrawn.
FIFA 18 takes bonus abuse seriously. Actions considered abusive include registering multiple accounts to claim bonuses more than once, using automation software, coordinating between accounts to manipulate the bonus system, and employing low-risk betting strategies designed solely to meet wagering requirements without genuine risk. Accounts suspected of bonus abuse may be suspended, and all associated bonuses and winnings may be voided.
FIFA 18's weekly cashback programme is calculated based on a member's net losses over a 7-calendar-day period ending every Sunday at midnight. Cashback is automatically credited to the member's account balance every Monday morning. The cashback rate varies according to the member's VIP status and the type of games played.
All RNG (Random Number Generator) games on the FIFA 18 platform use software certified by independent international auditing bodies, ensuring that every game outcome is completely random and free from any internal or external influence.
Live casino games are operated by trained human dealers under HD camera supervision. All live game outcomes are final and non-disputable, except in cases of evident technical error.
In the event of a technical error, system disruption, or software failure that affects a game outcome, FIFA 18 reserves the right to void the game in question and refund the wagered amount to the member's account. Decisions made under such circumstances are final and binding on all parties. FIFA 18 not liable for any losses arising from technical errors.
All game results recorded in the FIFA 18 system are final. In the event of any discrepancy between the system records and what is displayed on your device due to internet connectivity issues or technical problems on your end, the FIFA 18 system records shall serve as the definitive reference.
FIFA 18 members are strictly prohibited from engaging in any of the following:
Members using the chat feature during a live casino session or any other communication function on the FIFA 18 platform must remain respectful and courteous toward dealers and fellow members. Offensive language, threats, harassment, or any form of inappropriate communication is strictly prohibited and may result in the chat feature being disabled for the account in question.
Members may close their FIFA 18 account at any time by contacting our customer support team. Prior to closure, all valid cash balances (excluding bonus balances that have not met wagering requirements) will be returned to the member via the payment method previously used.
FIFA 18 reserves the right to suspend or close any account without prior notice if:
Members who wish to temporarily or permanently self-exclude from the FIFA 18 platform for responsible gambling reasons may do so via their account settings or by contacting customer support. Permanent self-exclusion is final and cannot be reversed for a minimum period of 12 months.
The FIFA 18 platform is provided "as is" and FIFA 18 makes no warranties, express or implied, regarding the reliability, accuracy, or fitness of the platform for any particular purpose.
FIFA 18 shall not be held liable for any losses or damages arising from:
FIFA 18's total liability to any member shall not exceed the net deposit amount made by that member in the 30 days preceding the liability claim.
FIFA 18 is committed to promoting responsible gambling and protecting players who may be at risk of problem gambling. We provide a range of tools and resources to help members stay in control:
If you or someone you know needs help with a gambling problem, please contact Talian Kasih 15999 for free professional support available 24 hours a day. For further guidance on responsible gambling, visit the Responsible Gambling us.
These Terms and Conditions are governed by and construed in accordance with the laws applicable to the operations of the FIFA 18 platform. Any dispute arising from or in connection with these Terms or the use of the FIFA 18 platform shall first be resolved through amicable negotiation between the parties concerned.
If a resolution cannot be reached through negotiation within 30 days, the dispute shall be referred to binding arbitration before a single arbitrator jointly appointed by the parties concerned.
All dispute-related correspondence must be submitted in writing to the FIFA 18 support team via email at support@fifa18.best with the subject line "Official Dispute" to ensure prompt action and proper documentation.
These Terms & Conditions are to be read together with the Privacy Policy FIFA 18 forms part of the overarching agreement between you and the platform. The Privacy Policy explains how we collect, use, store, and protect your personal data. Both documents should be read together for a full understanding of the rights and responsibilities of all parties.
Your personal information will always be handled responsibly and will not be shared with any third party without your explicit consent, except where required by law. For more information, please refer to Privacy Policy full FIFA 18.
Now that you are familiar with our Terms & Conditions, you are well-equipped to enjoy a safe and rewarding experience at FIFA 18. Register today and claim a welcome bonus of up to RM500 to kick off your journey alongside more than 500,000 members from across Malaysia.
Please also read the following documents for a full understanding of your rights and responsibilities as a FIFA 18 member.
Learn how FIFA 18 collects, uses, and protects your personal data in accordance with international security standards.
Read Privacy PolicyA complete guide on responsible play, available self-control tools, and support resources for players who need assistance.
Read GuideAnswers to the most frequently asked questions about accounts, deposits, withdrawals, bonuses, and games at FIFA 18.
View FAQs